Opus is a powerful and fully customisable case management tool that can be used to manage all types of fraud cases.
It can be deployed across multiple departments and different organisations to ensure your investigation activities are aligned, case notes and intelligence is shared and resources are used effectively.
Opus provides a complete 360° view of every case ensuring nothing is missed or forgotten.
Opus supports the entire fraud case management lifecycle from initial referral, through investigation and information collecting, to case building and compilation of prosecution evidence.
Case workflow can be configured to suit simple and complex case types.
It can be used by case investigators and case officers working within a single department or collaboratively across multiple departments and other organisations.
Opus Case Management allows you to build the case management tool you want. You can customise Opus from scratch to suit the way you work, or you can get a head start by adapting one of our pre-customised modules based on industry best practice.
Currently, there are Opus modules for tenancy fraud, council tax fraud, insurance claim fraud, complaints management, and ant-social behaviour case management.